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IT equipment supplier from the Netherlands

Сreoserver

Is an experienced supplier of server equipment, components for modern communication centers, communication equipment and data storage systems, components for post-warranty maintenance and repair

  • Customer: CreoServer B.V.
  • Established: 2012
  • Headquarters: Netherlands
  • Primary market: EU
  • Number of employees: 50+
  • Domain: eCommerce, IT
partners
Сreoserver
eCommerce store & ERP
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eCommerce store & ERP

Increase revenue and market share through digitalization

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eCommerce store & ERP

Create a new sales channel and improve customer service

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eCommerce store & ERP

Build an effective stable solution for finance, purchasing, trade, customer communications, reporting, and accounting

Modernization of the portal for corporate clients. And new e-commerce store for retail trade
New ticket system with division by managers in various areas for customer support
New ERP system to improve business processes
New CMS inside the ERP for content management
Сreoserver
Targets & goals

A successful eCommerce business must have an effective, standardized way to manage leads, contacts, opportunities, and customer accounts – the ability to know all the processes at every step of the sales cycle.
Creoserver wanted to sell products using different channels. That’s why the ERP solution was created to centralize all the information.

tasks we have done
Task defenition

The ERP system shows managers and customers the availability of goods is in stock.
Additionally, eCommerce ERP integration is a multi-channel trading environment. Regardless of how customers purchase the products, the centralized ERP associates each order with the correct customer.

Also, we created special hints in the order configurator. It makes the process easier and doesn’t allow the customers to make mistakes. It’s a great solution for business automation, managers work relieving, and reducing ordering time.

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Architecture

We needed to design a new service-oriented architecture for the customer’s processes

API

With APIs being built, we need to think about the role that good API management tools can play in this journey.

eCommerce store

Creation of a Webshop (eCommerce store)

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CMS

Custom CMS development and integration

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Customer portal

Creation of an updated customer portal

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ERP

Creating an ERP

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Our company
Team members

Backend developer
Frontend developer
Business analyst

Project manager
Quality assurance engineer
DevOps

4000+ men-hrs

Estimated working scope

350+ days

Estimated development duration

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Results & project delivery
Features & integrations
Acquiring

Connecting the Mollie acquiring API to work with the following payment services:
Paypal, giropay, belfius, ideal, kbc , mybank, paysafecard, Klarna

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API Yandex Geocoder connection

We used Yandex Geocoder API to determine the location of the customer (order) in the ERP. It helps to turn addresses into coordinates and vice versa.

API VAT validation connection

The client is checked by VAT number to determine the need to include VAT in the cost of the order.
VAT number checks contain official business data sourced directly from government databases of the EU (27), Australia, Norway, Switzerland, and the United Kingdom.

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Сreoserver
Results & product delivery

We helped to digitize large businesses, reduce the amount of man-hours spent on working with clients, improve service and step into a new digital era. This allowed the company to rise above its competitors, implement marketing and analytics tools, and automate many other processes. In a word, to become even more technologically advanced and efficient.

Accelerate order pocessing by 30%

Significantly reduced the burden on managers due to process automation

Orders processing accelerated
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+30%
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+30%
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Internal trello

A built-in task manager with a Kanban board was created and integrated into ERP for efficient management of supply chains and shipments of goods to customers.

The new sales channel

While the old website generated only a small part of leads, the new online store currently generates in additional 22% of orders. Also, after the update, sales through the Customer Portal increased

Generates orders
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22%
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Happy customers
The quality of service for all customers has improved. The speed of response to tickets from clients increased by 3 times due to the distribution between different managers.
New opportunities for the company:
  • the ability to see past customer’s orders (even if the client has just registered, but worked with the company before)
  • the system focuses on customer’s status and recommends payment by installment, deferral, or prepayment
  • the ability to check order status and create notifications for customers
  • the ability to change information about the company
  • chat with a personal manager
Stickers with QR code

A QR code generator was created for marking, individual accounting and tracking in the ERP of stocks in the warehouse and the movement of goods

Creoserver
Who will be interested?
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Who will be interested?

If you realized that lots of tasks can be solved automatically without the participation of specialists

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Who will be interested?

If you need to reduce company costs and eliminate unnecessary processes

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Who will be interested?

If you need to offer a modern and high-quality service to their customers

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Who will be interested?

If you work in selling B2B goods or services

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Technologies

The project is fully implemented as a SPA. Based on our extensive experience, we used the “Laravel + Vue.js + Nuxt.js” bundle that makes the whole backend and frontend development process as comfortable as possible.

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Vue.js
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Nuxt.js
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HTML
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CSS
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SASS
Server
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Laravel
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PHP
Database
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MySQL
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Redis
Delivery
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Team City
Contact us
Get in touch
What's next?

You're one step closer to building your perfect product.

  • 1. Preparing a proposal

    Required scope, timeline and apr. price will be included if you provide us with the detailed information about your project.

  • 2. Discussing your project

    Let's jump on a call to discuss all possible options.

  • 3. Let the work begin!

    We start working on your project considering your feedback and keeping you in the loop.

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61 Shadwell street, Birmingham
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